- Who & Why?
Category Archive for: ‘Signal and Noise’
In Part I of this blog, we discussed the concept of signal versus noise and the questions to think about when you are seeking branding collaborative advice. Today, let’s look at what you can do to use noise to make sure your brand shines.
Growing up, I used to get frustrated when I was trying to communicate, what I felt was, a really important point. Someone would come along and interrupt me and start talking about a useless topic. I felt like I had to defend myself and my topic by getting louder and yelling. I was skinny and small and my front two teeth were missing for a couple of years (felt like an eternity). So who was going to take this little girl seriously? I felt brand-less!
As you probably guessed, my yelling never worked well. The person interrupting me (noise) drowned out my message and specialness (signal). Looking back, what I think I was missing was a way to really distinguish myself from the noise of the situation.
I see many professionals do the same things with their branding. They are trying to compete with the noise. What if instead, you chose to not compete with the noise? What if you instead stuck to your signal and message and really differentiated your brand?
How, you ask? Here’s what to avoid:
1. Talk about what you do for a living– while what you do for a living is important, it is not competitive, necessarily. In other words, everyone can tell us what a fantastic lawyer, dentist, (fill-in-the-blank professional) they are. Who cares? At the end of the day, we know you can get the job done. Don’t bore me with the “hows” until I ask. If you do, you just become part of the noise.
2. Thinking you’re not interesting as a person– most of us assume our boring lives are just that– boring. Why would others care about our stories of childhood, triumphs or failures? Don’t they want to hire us purely for our substantive know-how? I hear so many clients say this. Guess what? They all have personal stories that fascinate me. Let your audience be the judge as to how interesting you are as a person. Don’t fall for the trap. Don’t become part of the noise. Be the signal. Tell me about your personal stories.
3. Let your ego rule– Our ego plays games with us during our highs (“I’m so fantastic and smarter than others, I just beat out 3 other people for a high-paying job”) and our lows (“I am the worst lawyer, dentist, financial adviser, human in the world. I can’t seem to get prospects to become my fans and hire me. I stink”). Anytime you let your ego run away with your thoughts during your highs or your lows, your giving in to the noise and forgetting about your true signal. Your true signal is that you are a unique and fabulous human worthy of the best. You’re a top-notch brand. End of story.
If any part of this worked for you, please share this post with others and be a contribution to them!
Ten years ago I realized that after thirteen years of practicing securities law, I was done. I knew there had to be a better way for me to be of service to professionals and those around me. I no longer felt the joy I once had about being a lawyer. I was no longer of service the way I wanted to be.
Eight years ago, I realized that my natural talents (and real passion and joy) was in developing brands for others. In other words, how can others put forth their natural talents and abilities in a way such that they shine and attract business and positive attention with ease and grace. No resistance. Ever.
So I called the business “personal branding” because I really didn’t know what else to call it. What I do isn’t traditional marketing and it doesn’t involve products, so only the term “personal” made sense when it came to branding.
About four years ago, the term “personal branding” became really hot. Everyone realized that, post-recession, they needed to define themselves differently- and better. As a result, the term “branding” started gaining more press and usage.
The problem was that everyone (and their brother) who had anything to do with marketing (of anything) started to say they are experts at personal brand development and branding, in general. I was clear on what I was doing, but I began getting a lot of confused people asking me some very good questions. They couldn’t distinguish the real branding experts from the fly by night wanna-be businesses that were after the fast buck until the trend ended.
Here’s the deal. Personal branding and branding are not trends. The concept will never end, nor should it. After all, if you want to figure out how to attract business (or a date or a friend) to you with ease, then you need to figure out your brand.
Here’s the problem. It’s a concept called signal versus noise. The brilliant lawyer, Patrick Lamb, who runs Valorem Law Group, writes about this concept in his popular blog at patrickjlamb.com. I had the pleasure of meeting Patrick a few weeks ago when he was a speaker at the ABA Lead Law event I helped organize.
Patrick explains signal versus noise in the following manner: Signal to noise ratio refers informally to the ratio of useful information (signal) to false or irrelevant data in a conversation or exchange (noise). Why this happens is that if someone is putting out there an attractive message with merit (signal), then others try to drown out (or detract attention from what’s right/has merit) with lots of noise that is useless. This method works because it causes distraction and confusion.
What does this mean for you? If you are working on defining and developing your brand so that you present yourself in the best light possible, you’ll need the assistance of a branding expert to serve your objective partner, consultant and expert. Don’t allow the noise of non-branding folks to confuse you.
Here are the top 3 questions to ask anyone who claims to be a personal branding, or branding, expert. If they can’t answer the questions well, then consider that they are likely all noise and no signal:
- How long have you been in the business of personal branding/branding and WHY?
Since the notion of personal branding and branding didn’t really gain steam until about 7 years ago amongst the common public, if the answer you get is that they have been doing branding for less than 8 years, consider going elsewhere.
The answer to WHY they have been in business isn’t as cut and dry. Really listen for their story of how they ended up running a personal branding/branding business. Do you hear passion and purpose in their story? Are they really a life or business coach or PR company that has tacked on “branding” to their list of services? Or do they really “get” the distinction of branding people and their complexities?
- What exactly do you do for your clients to develop their brands?
Listen hear to make sure they really focus on YOU the person and not just the overall business. Personal branding means getting in the trenches with people- often just one person at a time. It’s not about logos and websites or PR. That’s the easier stuff in my book. Personal branding comes first and sets up the logo, website and PR for success.
- How do you compare/contrast yourself from traditional marketing?
Here’s your chance for you to see if they really understand the true notions of marketing versus branding. Are they making you feel like they think outside the box and are creative? If so, that’s what they’ll do for your brand. That’s a good thing. Or do they make you feel ho-hum because they keep regurgitating the same old tired marketing concepts (ie, network, publish, listen, be nice, stand out, etc)
If you have particular questions individual to just you, I’m happy to be of service. Please feel free to send me an email: firstname.lastname@example.org