- Who & Why?
Category Archive for: ‘Business Brand’
I mentor a young woman who is getting her undergraduate degree. She recently interviewed me for her entrepreneur class. One of the questions she asked moved me very much.
Her question was, “What does it mean to you to think about yourself as an entrepreneur?” I haven’t sat down and thought about this question in a very long time. I sat back to reflect in order to give her an honest and sincere answer. Instead what I discovered is that I became quiet emotional at the privilege I had to be an entrepreneur.
As I reflected on the last ten years of my life in running this company, two things stood out as themes to my answer: honor and responsibility.
To be an entrepreneur for me means to be a pioneer and a trend-setter while helping people and organizations choose to see things differently and excel. It is an honor and a privilege to be an entrepreneur and it is clearly NOT for everyone. Everyday is exciting and fun. Others may see risk and instability, I see a promise to be better and impact the world in a positive way. I see it as my responsibility and an honor.
Every day it is my privilege to be allowed into our clients’ lives and hearts and minds. Rarely is there a day when a client doesn’t drop their guard and become vulnerable with me in an effort to be better and do better. What an honor and a privilege it is to be me and to have clients trust me in this way.
What does this mean for you?
Even if you are not entrepreneur, this line of thinking will serve you well in your work and career and personal life, too. Stop and consider:
- What is an activity in your life that is exciting and fun for you?
- Can you take your current career and/or job and choose to see it from the vantage point of an entrepreneur- as fun, exciting and a true contribution to others?
- If you answered “no” to the question above, can you take just ONE aspect of your current career and/or job and choose to see it that way?
- In your life and career, have you stopped to listen to feedback from others regarding what you do that can be seen as: a) a privilege and b) a way to be of service to others?
I hope you found this material helpful. If so, please SHARE it with others. I’m always striving to provide you with content that is helpful to you and your brand and life. Please email me with your feedback and questions: katy (at) purispersonalbranding.com.
In the brand development world, the goal is to create a brand culture that resonates the business brand well with clients and your audience. This goal involves the most important attribute of any business- its’ employees.
To that end, I’m always working with employees to develop a sound individual brand- one that vibes with, and lends itself well to, the brand culture that will make the business succeed emotionally. There are so many factors we address with employees because there are so many contributing factors to employees “owning” their best brand and being happy at work.
One factor that doesn’t get much airtime is the actually physical office setting and structure/layout of the office. I think people assume two things: 1) who cares? sit in your office or in a cubicle- just get the work done; or 2) Google had it right- everyone in all offices are better off sitting in an open-office format because Google does it.
A lawyer client of mine was commenting last week about how her office is switching formats in their actual office layout- instead of high cubicles, they will now have an open-office (bull-pen) style format. She was really worried about morale and the spread of gossip and a deteriorating brand for her firm.
Was she right? I think so.
Some business cultures (and types of businesses/professions, dare I say?) do not lend themselves well to certain business processes. I would agree with my client; law firms are not the best atmospheres to introduce open-office formats. A 2013 survey found that such offices often lead to distractions that decreased performance. In the world of law firms, I define “distractions” as gossip and posturing for power among employees.
In addition, in law firms you need privacy for certain transactions and the type of work we do as lawyers involving client confidentiality. The counter-argument is that staff in open-office layouts are easier to “watch” and monitor. Indeed- and this in an of itself could lead to low morale and a disjointed brand culture. After all, unless an employee has given you reason to not trust them, why don’t you trust them to not watch them all day long?
What does this mean for you? Stop and consider:
- What type of brand culture and environment do you work in?
- Does the physical layout of your offices lend itself to a healthy brand culture? Why or why not?
- What type of business do you work in? If it is something like the practice of law, consider the personalities and type of work that is done, then create the physical atmosphere.
Just the other day I was forcing an issue with my husband. We were at a restaurant ordering lunch. Being a typical woman, I wanted him to “share” a burger and a salad with me instead of us both ordering a burger. It’s my attempt to be healthier and still eat what I love (a burger!). I kept suggesting it to my husband…. Over and over again. I wanted him to do what I wanted him to do. Free will was lost. So, he pushed back and we both got burgers.
Sound familiar? It should. Stuff like this happens so often.
What if I had just stopped and chosen to see the situation differently? Instead of “suggesting/forcing” my views on my husband, what if I had “allowed” the situation to be and allowed whatever was going to happen, to happen?
I guarantee you the end result would have been different.
Maybe we still would have ended up ordering burgers, but I wouldn’t have let myself down and expended so much negative energy pushing and shoving my will on my husband. I could have been happier in that moment.
Successful brands don’t force anything – on themselves or on others.
Anytime we force anything, we have active resistance around anything in our lives,. Then there is tension. Tension even shows up when we are “achieving” or “earning”.
Tension amps up our stress. Our stress amps up other peoples’ stress. Then people don’t want to be around us anymore, much less hire us, buy from us, promote us, date us. You name it. The game is over.
Instead, successful brands recognize that allowing life to happen sets everyone up for more success. Allowing life to happen, allows us to “be” with ease and grace. Ease and grace is the only way to let your brand shine and get us to stop, notice you and gravitate naturally to you.
What does this mean for you? Stop and consider:
- How often do you force your way and will in life? Next time, stop and have self-awareness: is it really working for you? Be honest with yourself.
- What if you stopped trying to “achieve” or “earn” and just “allowed”, instead?
- What would your life be like if you just “allowed” yourself and others to be? Where can you make subtle adjustments to allow more and force less?
Call or email me to discuss this strategy in your brand and life.
I love the Olympics. Summer, Winter, all of it. It doesn’t matter to me the sport or the level of competition. Thinking back, I’ve always loved the Olympics. Not only was it inspirational to me as a little girl to see the athletes, it was fun to get into the spirit of the celebration of working on a dream and setting out to achieve it.
Nowadays in my family, we still get excited to watch the Olympics. And there’s more of a reason to love the games.
My husband and I have both developed a theory around the Olympics: The Olympics are good for our individual brands AND for business brands. How? Why?
Consider that 78% of everything you and I buy is NOT based on the content, but on how the service provider or product makes us feel. The only emotion that matters, sells, influences, attracts and engages is happiness.
The Olympics are high-toned and happy. For the two weeks or so that the Olympics are on, the world is a happier place. As a result, people are more motivated- motivated to help one another, to cheer one another on, to take care of themselves and be happier.
As a dentist, each Olympic season my husband notes a noticeable difference in his patients’ tone and willingness to take care of their teeth and oral health.
People are better brands. They (consciously or subconsciously) want to be better and be a part of something greater than just themselves. The Olympics fosters teamwork and support, which then leads to better business brands.
How could you not watch the athletes, hear the stories of the years of sacrifice and training they have made and not want more for yourself, your family, your business and your colleagues/career?
Contrast this with politics and the 2016 Vote. Blech…
The Olympics have been such a nice respite from the mud-slinging, fake-ness and low-toned campaigns we have to endure. That’s all we hear about. As a former lobbyist in Washington DC, I didn’t like it then. As a branding expert, I really don’t like it now. Nothing about politics is high-toned, including the candidates’ brands.
What does this mean for you?
• If you have a business/are an entrepreneur, take notice of how your business does during the Olympics. You should show a sign of increasing profits and sales. This would be the optimal time to take the momentum generated by the Olympics and boost your employees’ morale and drive – this will impact retention and production.
• If you work for an organization, notice how the staff and your colleagues are performing. This would be the optimal time to take the momentum generated by the Olympics and create a brand culture based on values and what drives your team as people.
• Stop and notice your own brand. Do you and your brand sell happiness at some level by showing up as happy? You should be happier and more motivated to allow success in your life. Take this extra brand boost and run with it for these two weeks. Hopefully, it will become a habit for you beyond the Olympics.
Questions? Comments? Suggestions? Call or email me to discuss how to harness your own brand and that of your teams’ brand to be optimal and happier and succeed more.
I have a person very close to me who likes to throw money at situations and people. Let’s name them “Pat”. Over time I’ve noticed money gets thrown around when Pat is trying to: 1) avoid a negative/painful situation (“I’ll buy the birthday gift, you go hang out with the birthday gal because I don’t want to see her”) or 2) be more loved (“I’ll buy lunch to apologize for making you come meet me where I want to each lunch”).
So in the famous words of the Beatles, if love is all we need and if money is the root of all evil, then what gives with Pat?
While we all tend to stretch for relief and love in our lives by “solving” things with money, what does it really do to your brand?
First, you must have self-awareness to look at the situation in the first place. If you can’t step back and observe yourself throwing money at others, then you can’t start to see anything differently.
Throwing money at people and situations in order to get yourself in a better position and your brand better loved does NOT work. Why?
Even if people end up taking your money, we can all sense your desperation in doing so. It devalues your brand instead. No one wants to support, much less be around, desperate people. Think about it: when was the last time you bought any product because you pitied the company? Never, I suspect.
Need more examples? Look at Uber. Uber and Lyft spent over $8 million in a very few short months in Austin. They were trying to get voters to shoot down Austin’s proposed fingerprinting rules for drivers. Uber bombarded voters with phone, text, emails and calls. Some voters were truly scared and creeped out by the level of intrusion.
In the end, Uber and Lyft lost the fight. And they lost $8 million. That’s what happens when you throw money at it. No one was more sad over this result than me. I used to Uber/Lyft all around Austin on my monthly trips. Now I’m stuck with yucky cabs or the kindness of colleagues and friends.
What about Uber and Lyft’s brand?
Some would say the companies are so big, it really doesn’t impact their brands. Ok, so maybe there’s no fiscal impact. However, in the court of public opinion it’s different. In the informal interviews I’ve done with locals in Austin, there’s very little love for Uber or Lyft. When you mention either brand name, most people I’ve talked to shrug, squint and reply rather nonchalantly. That’s what you get when you have enough money to throw at people in order to get your way.
So let’s summarize what we learned in first grade: Money does not get you your way. If you do get your way, you have no respect with it. Your brand stinks.
What does this mean for you? Stop and consider:
- When have you strong-armed others with money to get your way?
- Did it work? Why did you really throw money at it?
- How can you stop and have self-awareness of when you are throwing money at something?